Frequently asked questions

Summer 2026. Online booking opens before the gates do — follow us or create an account to be notified.

Pick a sport, facility, date, and hours; pay online; get instant confirmation by email. Slots are hourly, and you can book up to 60 days ahead.

Full refund 48+ hours before your slot, 50% between 24 and 48 hours, no refund inside 24 hours. Cancel from your dashboard — refunds are automatic.

Yes — every participant needs a signed liability waiver before first play. You sign it online once, and again only when the document changes. Parents/guardians sign for minors.

Weekday evenings from 5pm and all day Saturday/Sunday are peak hours and carry a higher hourly rate, shown clearly before you pay.

Team recurring bookings are coming with the membership program. Until then, book individual weeks — or contact us and staff can set it up for you.

Match balls, flags, and basic gear are available at the front desk. Teams bring their own bats, pads, and boots. Bowling machine rental is available for net lanes.

Completely. Shaded seating, open sight lines, and family zones at events. Kids' programs start with the training academy.